IICRC

The Institute of Inspection Cleaning & Restoration Certification is the most recognized body of certification for carpet and upholstery cleaners in the world. In order to be certified, you must attend a very in-depth course followed by an exam that must be passed. North County Tile & Stone Cleaning staff holds the following certifications:

• Upholstery Cleaning Certification
• Carpet Cleaning Certification
• Water Damage Restoration Certification
• Carpet Repair Certification
• Odor Control Certification
• Certified Tile and Grout Cleaning & Sealing

CFI

The Carpet and Fabric Care Institute is the largest and most progressive group of certified technicians in the industry. This institute has a superior code of ethics that its certified members hold to:

• Maintain the highest professional standards of workmanship and services to customers
• Conduct our business affairs with honesty and integrity, never resorting to unfair trading practices that might reflect not only on our organization but on the entire community
• Avoid misrepresentation of products and services, false promises, misleading advertising, or any promotion of our work that might lead to misconceptions on the part of the consumer
• Share our knowledge and expertise with fellow members, with the objective of upgrading the industry
• Participate in education workshops and seminars to improve our own expertise and keep abreast of new developments in technology
• Do everything possible to enhance the reputation of our members as skilled professional carpet and upholstery cleaners, offering honest, dependable, competent service to the customers

The World Floor Covering Association has ‘success by association’ as their motto. The WFCA is dedicated to education and assistance for employee training in all aspects of floor coverings.

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